Mampukah Budaya Organisasi Pemerintah Menyatukan Gen X, Gen Y dan Gen Z?

-

  • Pustika Chandra Kasih Universitas Indonesia

Abstract

Gen X, Gen Y and Gen Z are labeling the name of a generation with a certain year of birth with the unique character of each. Differences in perspectives on how to conduct communication between superiors and subordinates in the position structure in this bureaucracy are interesting things to study. The theory of organizational culture is a reference in examining how these three generations interpret culture within the organization through the performances that occur in their work environment. The purpose of this research is to present a description of the intergenerational process of meaning forming organizational culture in the government work environment. The researcher chose an interpretive approach with the aim of observing the realities on the ground without generalizing all members of society. Qualitative research methods are presented with field data based on the results of in-depth interviews with employees who have the capacity to answer questions. In conclusion, organizational culture is defined differently from generation to generation. The differences in characters and perspectives of the three generations experience obstacles and cause conflict, but can still be resolved by adaptation and compromise. Technological developments have contributed to changes in organizational culture which are the result of the affiliation of Gen X, Gen Y and Gen Z in the government bureaucracy, especially in the Ministry of Public Works and Housing.

References

Abdul Rashid, M. A., Rasli, A., bin Othman, M. N. A., Ismail, I. R., Abdul Rahim, Z., & Said, R. A. (2021). Exploring Predictors of Gen Z Working Environment in Malaysia: A Case Study on a Group of Private Colleges. International Journal of Academic Research in Business and Social Sciences, 11(3). https://doi.org/10.6007/IJARBSS/v11-i3/8985
Agarwal, H., & Vaghela, P. S. (2018). Work Values of Gen Z: Bridging The Gap to The Next Generation. National Conference on Innovative Business Management Practices in 21st Century. Faculty of Management Studies, December 2018, 1–26.
Agustin, M., Mulyadi, M., Nerhoston, F., Andini, S., Nengsi, Y., & Sandika, Y. (2022). Pengaruh Organizational Culture, Competency Dan Knowledge Management Terhadap Kinerja Karyawan (Literature Review). In ESCAF (Vol. 1, Issue 1, pp. 636–646). https://semnas.univbinainsan.ac.id/index.php/escaf/article/view/146
Baum, T. (2020). A changing world of work. What can we learn from the service sector about employing Millennials (and Gen Z)? In Organizational Dynamics (Vol. 49, Issue 3). https://doi.org/10.1016/j.orgdyn.2019.04.001
Betz, Cecily, L. (2019). Generations X, Y, and Z. Journal of Pediatric Nursing.
Budi, H. I. S. (2021). Minimalisir Konflik dalam Gap Generasi Melalui Pendekatan Komunikasi Interpersonal. Jurnal Teologi Injili, 1(2), 72–87. https://doi.org/10.55626/jti.v1i2.11
Fauzuddin, Y., Arif, M. S., Sasono, D., Rizqiawan, H., & Iswoyo, A. (2022). Studi Kasus Gap Generasi Dalam Perspektif Nilai Personal Dan Budaya Organisasi Pada Pt. Jasa Raharja (Persero) Cabang Bali. Distribusi - Journal of Management and Business, 10(1), 33–50. https://doi.org/10.29303/distribusi.v10i1.242
Ferine, K. F., Aditia, R., Rahmadana, M. F., & Indri. (2021). An empirical study of leadership, organizational culture, conflict, and work ethic in determining work performance in Indonesia’s education authority. Heliyon, 7(7), e07698. https://doi.org/10.1016/j.heliyon.2021.e07698
Frinaldi, A., & Ali Embi, M. (2014). Budaya Kerja Ewuh Pakewuh Di Kalangan Pegawai Negeri Sipil Etnik Jawa (Studi Pada Kabupaten Pasaman Barat, Provinsi Sumatera Barat). Humanus, 13(1), 68. https://doi.org/10.24036/jh.v13i1.4099
Gabriela, Karina., Buchko, Aaron, A. (2021). Here comes Generation Z: Millennials as managers - ScienceDirect. Journal Elsevier. https://sciencedirect.proxy.undip.ac.id/science/article/pii/S000768132100015X
Griffin, E., Ledbetter, A., & Sparks, G. (2018). A First Look at Communication Theory (10th ed.). McGraw-Hill.
Hardian, V., & Hermawan, E. (2022). Gaya Kepemimpinan Transformatif Untuk Gen Z. KENDALI: Economics and Social Humanities, 1 Nomor 1.
Kusnadi, S. A. (2021). PERLINDUNGAN HUKUM DATA PRIBADI SEBAGAI HAK PRIVASI. AL WASATH Jurnal Ilmu Hukum, 2(1), 9–16. https://doi.org/10.47776/ALWASATH.V2I1.127
Littlejohn, S. W., Foss, K. A., & Oetzel, J. G. (2017). Theories of Human Communication (Eleventh). Waveland Press, Inc.
Mahmudah, D. (2015). KOMUNIKASI, GAYA KEPEMIMPINAN, DAN MOTIVASI DALAM ORGANISASI (COMMUNICATION, LEADERSHIP STYLE AND MOTIVATION IN ORGANIZATION). Jurnal Studi Komunikasi Dan Media, 19(2), 285–302.
Omilion-Hodges, L. M., & Sugg, C. E. (2019). Millennials’ Views and Expectations Regarding the Communicative and Relational Behaviors of Leaders: Exploring Young Adults’ Talk About Work. Business and Professional Communication Quarterly, 82(1), 74–100. https://doi.org/10.1177/2329490618808043
Parker, Kim., & Igielnik, R. (2020). On the Cusp of Adulthood and Facing an Uncertain Future: What We Know About Gen Z So Far. https://www-pewresearch-org.translate.goog/social-trends/2020/05/14/on-the-cusp-of-adulthood-and-facing-an-uncertain-future-what-we-know-about-gen-z-so-far-2/?_x_tr_sl=en&_x_tr_tl=id&_x_tr_hl=id&_x_tr_pto=tc
Patricella, M. (n.d.). Budaya Sungkan Indonesia Tidak Baik? Indonesia SDGs Summit. www.sdgsummit.id/sdgs-now/budaya-sungkan-indonesia-tidak-baik
Prasetyaningtyas, S., Natalia, C., & Utami, T. (2022). Factors Affecting Gen Z Work Performance: Case Study From E-Commerce Industry in Jabodetabek. Jurnal Aplikasi Bisnis Dan Manajemen, 8(1). https://doi.org/10.17358/jabm.8.1.12
Priono, A. B., & Darma, G. S. (2021). WHEN HOME ISN’T HOME- MENILIK KEGALAUAN MILENNIAL DAN GEN-Z DI PERANTAUAN. E-Jurnal Ekonomi Dan Bisnis Unoversitas Udayana, 10(06), 549–562.
Putri, G. S., Hartanto, B., & Husna, N. (2019). Generation Gap; Analisa Pengaruh Perbedaan Generasi Terhadap Pola Komunikasi Organisasi di Perusahaan Consumer Goods Di Kota Surabaya. JURNAL SOSIAL Jurnal Penelitian Ilmu-Ilmu Sosial, 20(1), 36–43. https://doi.org/10.33319/SOS.V20I1.36
Redaksi. (2020, April 6). Budaya Birokrasi Ewuh Pakewuh, Masihkah Relevan? Radar Lamsel. https://www.radarlamsel.com/budaya-birokrasi-ewuh-pakewuh-masihkah-relevan/
Stillman, D., & Stillman, J. (2017). Gen Z Work: How the Next Generation Is Transforming the Workplace. Harper Business; an imprint of Harper Collins Publishers.
Ahmadi, S. (2022). Sungkan, perlukah ? FIKOM UNITOMO. https://fikomunitomo.com/sungkan-perlukah/
Wang, S., Kamerāde, D., Burchell, B., Coutts, A., & Balderson, S. U. (2022). What matters more for employees’ mental health: job quality or job quantity? Cambridge Journal of Economics, 46(2), 251–274. https://doi.org/10.1093/cje/beab054
R, W., & Turner, L. H. (2017). Introducing Communication Theory, Analysis and Application 5th Edition. McGraw-Hill Education.
Yahyaa, K. K., Yeanb, T. F., Joharic, J., & Saadd, N. A. (2015). The Perception of Gen Y on Organizational Culture, Religiosity and Corruption in Malaysian Public Organizations. Procedia Economics and Finance, 31, 251–261.
Published
2023-08-19
Section
Articles